Maryland - Customer Support - Silver Spring, MD - Full Time
DARCARS of Silver Spring is now hiring an Automotive Valet/Detailer
The Automotive Valet/Detailer position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you will perform various tasks and errands for the bodyshop.
For this role, you'll need:
Valid driver’s license and acceptable, safe driving record
Strong communication skills with both customers and DARCARS employees
Demonstrated commitment to customer service
Requires a High School diploma or equivalent (GED)
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Requires the ability to bend, twist, and stand for long periods of time in various weather conditions
Ability to lift a minimum of 30 lbs
Detailing experience is a plus
Ability to operate manual vehicles is a plus
You get to spend a lot of time standing and walking around our beautiful showrooms and car lots, full of amazing cars!
Benefits:
Comprehensive Benefits Plan including 401k
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Internal career advancement opportunities
In this role, you'll:
Conducts business in a professional and ethical manner
Greets every customer with a smile
Directs customers to their desired destinations when parking or retrieving their vehicles
Assists with service write-up and tagging of customer vehicles
Assists with efficient vehicle flow within dealership as service tickets are generated.
Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
Provides shuttle service to customers, when requested
Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
Maintains cleanliness of service area, keeping floor clean and dry, as necessary
Responsible for garbage removal
Cleans driveway and walkways, removing debris, ice, and snow, as necessary.
Complies with DARCARS policies and procedures
Assist in dealer exchanges
Other duties as assigned
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.