DARCARS Automotive Group

Receptionist

Maryland - Customer Support - Bethesda, MD - Full Time

DARCARS Automotive Group is now hiring for a Full-Time Receptionist!

As the Receptionist, you serve as the first point of contact for the company, representing our brand with professionalism, warmth, and courtesy at all times. You will greet visitors upon arrival, direct them to the appropriate departments in accordance with company procedures, and respond to basic inquiries. Additionally, you will manage incoming phone calls—screening, routing, and taking detailed messages—while also providing general information as needed.

The role also includes administrative support such as data entry using QuickBooks and other software programs to assist in the smooth operation of daily business activities

Qualifications:

  • Excellent verbal communication skills with a clear, pleasant phone presence
  • Professional demeanor with a strong commitment to customer service
  • Bilingual abilities preferred (Spanish is a plus)
  • Prior experience in a customer-facing or receptionist role
  • Strong interpersonal skills and the ability to communicate effectively with customers and team members
  • Ability to sit for extended periods and multitask in a fast-paced environment
  • Proficient in basic computer applications; experience with QuickBooks is a plus
  • Team-oriented with a positive attitude
  • Valid driver's license with a clean driving record
  • High school diploma or GED required
  • Must be at least 18 years of age
  • Must be able to pass a pre-employment background check

Benefits:

  • Paid Holidays and PTO
  • Comprehensive Benefits Package
  • Employee discounts on vehicle purchases, parts and service repairs
  • Internal career advancement opportunities
  • Opportunities to join our community service initiatives

In this role, you'll:

  • Greet customers/clients and determine the nature of their visit.
  • Direct customers/clients to the correct department, notify the appropriate person that a customer is waiting
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Enter data into computer operated prospect tracking system.
  • Manage switch board.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
  • Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
  • Communicate messages to all appropriate parties in a timely manner.
  • Provide basic information to callers who have general inquiries.
  • Update and distribute company telephone roster when necessary.
  • Perform clerical duties and accounting duties
  • Other duties assigned by management.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

#indeed
#indeedlow

Apply: Receptionist
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