We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.
Our employees take pride in offering top quality service to all of our clients. We empower our employees to do whatever it takes to deliver the best experience possible to our customers.
We assure that at DARCARS, you will always receive 100% customer satisfaction because we retain the most qualified and dedicated employees, as well as representing some of the top brands in the automotive industry.
At all DARCARS stores, it is our pleasure to provide our customers with a shopping, buying, and ownership experience that consistently satisfies each individual’s needs and expectations in a comfortable, supportive environment.
We strongly believe in and adhere to our Founder’s Mentality: that passion, hard work, dedication, support, and development are the fundamental, driving principles of our business. Everyone loves that feeling they get when they’ve won something; won the big race, hit the winning home run, achieved the fastest time at the swim meet. By adhering to our founder’s mentality, our people experience that winning feeling every day. We also genuinely care about our people: our customers, our employees and our community. If you believe in these principles, too; if you like to work hard and play hard; if you like winning; DARCARS IS THE PLACE FOR YOU!
The Porter position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.
In this role, you'll:
Conducts business in a professional and ethical manner
Greets every customer with a smile
Directs customers to their desired destinations when parking or retrieving their vehicles
Assists with service write-up and tagging of customer vehicles
Assists with efficient vehicle flow within dealership as service tickets are generated
Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
Provides shuttle service to customers, when requested
Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
Maintains cleanliness of service area, keeping floor clean and dry, as necessary
Responsible for garbage removal
Cleans driveway and walkways, removing debris, ice, and snow, as necessary
Complies with DARCARS policies and procedures
Assist in dealer exchanges
Other duties as assigned
For this role, you'll need:
Valid driver’s license and acceptable, safe driving record
Strong communication skills with both customers and DARCARS employees
Demonstrated commitment to customer service
Requires a High School diploma or equivalent (GED)
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Requires the ability to bend, twist, and stand for long periods of time in various weather conditions
Ability to lift a minimum of 30 lbs
Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
Ability to operate manual vehicles is a plus
You get to spend a lot of time standing and walking around our beautiful showrooms and car lots, full of amazing cars!